Contact us at [email protected] or by using the form below if you need to check part fitting, availability and special requirement. We do aim to respond quickly, but we might be out for a spin..
Alternatively, you can phone us Mon-Sat
We aim to deliver parts within 7-10 working days. For some larger/one off items this may be longer, however we will inform you of the status of your order regularly.
All parcels are sent registered to the supplied address.
However we cannot be held responsible for the postal service and any lateness on their part. Please contact us and we will do our best to trace your package. Please note that unfortunately we have no control over the postal service and quoted delivery times are an estimate.
Returns are accepted within 7 days of the order being received and following our acknowledgement that the part is not as ordered. You may then arrange to return the goods to us. The goods must be received in the condition that they left our shop ie. in the original packaging and unused. The cost of the return carraige will not be refunded nor will any specially arranged services for which a charge has been made i.e express delivery.
All verified faulty goods can be either exchanged or refunded at the customers request providing that the goods are in their new original condition. We cannot except any non stock items / special orders for return.
All refunds will be made back to the original card / Paypal account on which they were purchased and will be done at the earliest opportunity. There will be a handling charge of £5.00 or 2.5% of the value of the goods - Whichever is greater. Refunds will not be given for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) goods.
Should you have any problems with your order or wish to discuss any other issues please contact us by phone or by using the form at the top of the page.
Customs and import duties are not included. The customer is responsible for any surcharges.
If you are located within the EU you are liable to pay VAT on your order at the UK rate of 20%. If you are a VAT registered company placing an order, please provide us with your VAT registration number at the time of order and you will not be charged VAT.
For special orders we reserve the right to ask for a non refundable deposit as security against the order.
©Desmo Performance Parts 2013